Nextiva also employs data centers it describes as “carrier-grade,” meaning that the brand relies on telecommunication industry leaders including AT&T, Comcast and more to power its core network. Nextiva strives for 99.999% of uptime, which it achieves through having eight points of presence (POP) globally so that if one location goes down, another is available to maintain the connection. Ultimately, the goal is to commit to an acceptable uptime standard while reducing anticipated downtime by as much as possible. Downtime is measured across days, weeks, months or annually. Uptime references the amount of time a cloud-based app is up and running. In the mobile app, enabling the Acoustic Echo Cancellation option further boosted audio quality by eliminating echoes, especially when testing Nextiva-enabled devices near each other. We found the call quality very good, and we had clear video and audio when testing meeting features there were no delays or problems with lagging. We considered this factor as internet speed can affect connectivity issues. ![]() When testing Nextiva’s call quality, we had a 350.2 Mbps download speed and 20.9 upload speed on desktop on mobile, we had a 100.6 Mbps download and 20.8 Mbps upload speed. Your device’s hardware may impact software performance.
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